Lisa, a university graduate with a background in Music Education and English, has channelled her true passion into the realms of Leadership and Administration. With a dedicated career spanning 24 years in the non-profit sector, she has honed her talents and skills in Executive Leadership.

In addition to her formidable non-profit tenure, Lisa ventured into entrepreneurship, establishing several side businesses that encompassed event coordination, virtual leadership administration, client success, program direction, social selling and vocal coaching. In 2023, Lisa earned her certification as an Online Business Manager from The OBM Leadership Academy.

Lisa's overarching goal is to optimize efficiency and effectiveness for individuals and processes alike.

When she's not sitting at her computer, you can find Lisa wandering the sidewalks of her neighbourhood with her 2 dogs or enjoying the company of good friends over a great meal.

details designer & people maximizer to ensure clients..you...feel seen, heard & understood.

From Administrative Leadership To Client Success

LU

What if there was someone who saw a way through the chaos in your business?

efficiency + effectiveness

  • What if there was someone who could clear the path for greater efficiency and effectiveness when it comes to organization and client care? 
  • What if there was someone who understood the path you are trying to navigate? 
  • What if that someone was Lisa?

Lisa thrives in helping organizations become proficient and efficient in all aspects of operation. With an understanding of the importance and application of digital media and information technology, Lisa also utilizes digital platforms to move teams from good to great. At the centre of her drive is a belief that caring for both your team and customers' journey is paramount. Without our teams or customers, our businesses are not viable.

In everything Lisa does, her overarching goal is to optimize efficiency and effectiveness for individuals, teams and processes alike. Lisa understands that most CEO's and team members are not fans of busy-work but instead, want to move the needle forward in business and in life to create both an impact and an imprint from their contribution.

02

We used it before the hipsters did.

film

03

Infinite battery life, no loading time, no data fees.

paper

04

Wouldn't it be awesome if these were wearable?

flowers

All of packages 1 & 2 + Client Onboarding Process
  • Email sequence templates [3 emails]
  • Onboarding Deck [10 slides]

Package 3

All of package 1 + Customer Service Audit
  • 3 message templates
  • Billing | New Client/Onboarding | Renewal/Exit

Package 2

Administration & Customer Journey Audit for 1 offer
  • 1:1 audit call
  • provide a 90-day plan to optimize
  • 2 new SOP's or modify 3 existing SOP's

Package 1

An OBM [Online Business Manager] oversees people, projects and deadlines. OBMs join forces with CEOs and businesses to create stability and increase productivity, efficiency and effectiveness. If you would like to discuss this opportunity, please use the link below and we can set up a brief call to discuss your needs and how to best serve your vision.

obm oversight

Services + Opportunities

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